Privacy Policy
At Ivenere, we value your privacy and are committed to transparency about how we collect, use, and protect your information. This policy explains what data we gather when you visit or shop with us, how we use it, and the rights you have regarding your personal information.
What We Collect
We collect certain personal information to process your orders, enhance your experience, and provide quality customer support. Personal information is any data that can identify you as an individual.
Device Information
We automatically collect data about the device and browser you use to access our site.
- Why: To optimize website performance and improve your browsing experience
- How: Through cookies, log files, pixels, tags, and similar technologies
- What: Browser type, IP address, time zone, cookie data, pages visited, search terms, and site interactions
- Shared with: Shopify, our e-commerce platform provider
Order Information
When you make a purchase, we collect the details necessary to fulfill your order.
- Why: To process payments, ship your products, and provide customer service
- What: Name, shipping and billing addresses, email address, phone number, and payment information
- Shared with: Shopify, for secure transaction processing
Customer Support
When you reach out to us, we collect information needed to assist you effectively.
- Why: To respond to your inquiries and resolve any issues
- Shared with: Our internal support team or relevant service providers
About Minors
Our website is not intended for children under 13. We do not knowingly collect information from minors. If we discover we've inadvertently received such data, we will delete it immediately.
Sharing Information
We share your personal information only with trusted partners essential to operating our business:
- Shopify powers our online store, view their Privacy Policy here.
- We may also disclose information when required by law or to protect our legal rights
Marketing & Analytics
We use tools like Google Analytics and marketing platforms to understand visitor behavior and deliver more relevant advertising. This may involve sharing anonymized browsing data.
You can opt out of targeted advertising through:
How We Use Your Information
We use the information we collect to:
- Process and ship your orders
- Handle payments securely
- Send order confirmations and promotional communications (with your consent)
- Improve website functionality and user experience
All data handling complies with applicable privacy laws, including GDPR and CCPA. For information about data sales and opt-out options, please see our Do Not Sell My Personal Information policy.
Your Rights
Depending on your location (including California residents), you may have the right to:
- Access your personal data
- Request corrections or deletion of your information
- Authorize someone to submit requests on your behalf
To exercise any of these rights contact us.
Cookies
We use cookies to enhance your browsing experience. Some cookies remember your preferences; others help us analyze site usage to make improvements.
You can manage cookie settings through your browser, though disabling certain cookies may limit some website features.
Cookies Needed for the Functioning of Ivenere
|
Name |
Function |
Duration |
|
_ab |
Used in connection with access to admin. |
2y |
|
_secure_session_id |
Used in connection with navigation through a storefront. |
24h |
|
_shopify_country |
Used in connection with checkout. |
session |
|
_shopify_m |
Used for managing customer privacy settings. |
1y |
|
_shopify_tm |
Used for managing customer privacy settings. |
30min |
|
_shopify_tw |
Used for managing customer privacy settings. |
2w |
|
_storefront_u |
Used to facilitate updating customer account information. |
1min |
|
_tracking_consent |
Tracking preferences. |
1y |
|
c |
Used in connection with checkout. |
1y |
|
cart |
Used in connection with shopping cart. |
2w |
|
cart_currency |
Used in connection with shopping cart. |
2w |
|
cart_sig |
Used in connection with checkout. |
2w |
|
cart_ts |
Used in connection with checkout. |
2w |
|
cart_ver |
Used in connection with shopping cart. |
2w |
|
checkout |
Used in connection with checkout. |
4w |
|
checkout_token |
Used in connection with checkout. |
1y |
|
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
30min |
|
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
session |
|
keep_alive |
Used in connection with buyer localization. |
2w |
|
master_device_id |
Used in connection with merchant login. |
2y |
|
previous_step |
Used in connection with checkout. |
1y |
|
remember_me |
Used in connection with checkout. |
1y |
|
secure_customer_sig |
Used in connection with customer login. |
20y |
|
shopify_pay |
Used in connection with checkout. |
1y |
|
shopify_pay_redirect |
Used in connection with checkout. |
30 minutes, 3w or 1y depending on value |
|
storefront_digest |
Used in connection with customer login. |
2y |
|
tracked_start_checkout |
Used in connection with checkout. |
1y |
|
checkout_one_experiment |
Used in connection with checkout. |
session |
|
checkout_session_lookup |
Used in connection with checkout. |
3w |
|
checkout_session_token_<<token>> |
Used in connection with checkout. |
3w |
|
identity-state |
Used in connection with customer authentication. |
24h |
|
identity-state-<<token>> |
Used in connection with customer authentication. |
24h |
|
identity_customer_account_number |
Used in connection with customer authentication. |
12w |
Reporting and Analytics
|
Name |
Function |
Duration |
|
_landing_page |
Track landing pages. |
2w |
|
_orig_referrer |
Track landing pages. |
2w |
|
_s |
Shopify analytics. |
30min |
|
_shopify_d |
Shopify analytics. |
session |
|
_shopify_s |
Shopify analytics. |
30min |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_y |
Shopify analytics. |
1y |
|
_y |
Shopify analytics. |
1y |
|
_shopify_evids |
Shopify analytics. |
session |
|
_shopify_ga |
Shopify and Google Analytics. |
session |
|
customer_auth_provider |
Shopify analytics. |
session |
|
customer_auth_session_created_at |
Shopify analytics. |
session |
Cookie Duration
Some cookies last only during your current browsing session and expire when you close your browser. Others are persistent and remain active for a set period, most of ours fall into this category and typically last anywhere from 30 minutes to 2 years.
Do Not Track
Your browser may send a "Do Not Track" signal, but our website does not currently respond to these requests. Our data collection practices remain the same regardless of this setting.
Policy Updates
We may update this policy periodically to reflect changes in legal requirements or business practices. We encourage you to review it occasionally to stay informed.
Questions or Concerns?
If you have questions about how we handle your data or need assistance with privacy-related matters, please reach out using the contact information below. We aim to respond within 24 hours during business days (Monday to Friday, 9 AM to 5 PM MST).
We're grateful for your trust and committed to delivering more than just home and outdoor products. From the moment you browse to the day your order arrives, we strive to make every aspect of your experience thoughtful, reliable, and genuinely welcoming.
Ivenere
Open Monday - Friday
9AM - 5PM MST
Company Name: Leopard Groves Inc
EIN: 332863326
Email: support@ivenere.com
Phone: +13853360180
Address: 3947 W 1750 N, Lehi, UT 84043, USA
We aim to respond within 24 hours during our business hours.
